Privacy Policy and Terms & Conditions

Privacy Policy and Terms & Conditions

Elite Sport Performance BV

Terms & Conditions

Introduction

Welcome to Elite Sport Performance BV. These Terms & Conditions govern your use of our website, webshop, and services. By using our site, you agree to comply with and be bound by these terms. If you do not agree to these terms, you should not use our site.

Company Information

Elite Sport Performance BV
Jan Baptist Vinkstraat 7
3070, Kortenberg, België
CRN: BE0779.673.523
IBAN: BE09 7370 5976 3157
BIC: KREDBEBB

Use of Our Website

  1. Eligibility: By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
  2. Account Registration: To access certain features, you may need to create an account. You agree to provide accurate, complete information and keep your account details updated.
  3. Prohibited Activities: You agree not to misuse our website. Prohibited activities include but are not limited to: hacking, spreading malware, or engaging in any fraudulent activity.

Webshop

  1. Product Descriptions: We strive to ensure that product descriptions are accurate. However, we do not warrant that descriptions or other content is error-free.
  2. Pricing: All prices are listed in Euros and include VAT unless otherwise stated. Prices are subject to change without notice.
  3. Order Acceptance: We reserve the right to refuse any order. Your order is considered accepted once you receive a confirmation email from us.
  4. Payment: Payment must be made through the provided payment options at the time of order.
  5. Shipping and Delivery: We aim to ship products within the estimated timeframes but do not guarantee delivery dates. Delays may occur due to unforeseen circumstances.
  6. Returns and Refunds: Our return policy allows you to return items within 14 days of receipt. Items must be in original condition. Refunds will be processed within 14 days of receiving the returned items.

Comments and User Content

  1. Submission of Comments: By submitting comments or other content, you grant us the right to use, reproduce, and publish such content.
  2. Content Guidelines: Comments must not be offensive, defamatory, or violate any laws. We reserve the right to remove any content that violates these guidelines.

Limitation of Liability

To the maximum extent permitted by law, Elite Sport Performance BV shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our website or services.

Governing Law

These terms are governed by Belgian law. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Belgium.

Privacy Policy

Introduction

Elite Sport Performance BV is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and Belgian law.

Data Controller

The data controller responsible for your personal data is:

Elite Sport Performance BV
Jan Baptist Vinkstraat 7
3070, Kortenberg, België
CRN: BE0779.673.523
IBAN: BE09 7370 5976 3157
BIC: KREDBEBB

Data Collection

Information We Collect

We may collect the following types of personal data:

  • Identity Data: First name, last name, username or similar identifier.
  • Contact Data: Email address, phone number, billing address, delivery address.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Data

We use different methods to collect data from and about you including:

  • Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

Use of Personal Data

We use your personal data to:

  • Provide and manage your account.
  • Process your orders and manage payments.
  • Deliver products and services to you.
  • Manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • Enable you to participate in interactive features of our service.
  • Administer and protect our business and this website.
  • Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • Use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
  • Make suggestions and recommendations to you about goods or services that may be of interest to you.

Legal Basis for Processing Personal Data

We will only use your personal data when the law allows